The issue could be with your internet connection. If you are on a Wi-Fi connection, we recommend switching to a wired connection, if possible. Not everyone has that option, though. For those who must use wireless, double-check that your connection speed is up to par. Restart your router if the problems persist and check your download again.
Lastly, there is a Twitter account you can follow called FortniteStatus that keeps you posted on any and all issues. Make sure your PC meets the minimum system requirement for Fortnite. So we also list the recommended system requirements for Fortnite below. If your PC meets the minimum system requirements for Fortnite, you can download Fortnite from its official website. Here is how to do it:. Graphics card manufacturers like Nvidia, AMD and Intel constantly release new graphics drivers to fix bugs and improve the gaming performance and experience.
If the graphics driver on your PC is outdated or corrupted, you may not be able to enjoy the optimal gaming experience, and sometimes you may run into the game crash issue.
To fix this issue, the first thing you should do is update your graphics driver. There are two ways that you can update your graphics driver:. Be sure to choose only drivers that are compatible with your Windows version. Driver Easy will automatically recognize your system and find the correct drivers for your exact graphics cards, and your Windows version, and it will download and install them correctly:.
If you have any questions or suggestions, please leave your comment below. Click OK. Click Settings. Scroll down and expand Fortnite. Check the box for Additional Command Line Arguments. Enter d3d11 , and then relaunch Fortnite. Set matchmaking region to Auto Setting your matchmaking region set to Auto will connect you to the servers that provide you the lowest latency or ping. Click Battle Royale. Click the menu button in the top right. Click the gear icon at the top.
Set the Matchmaking Region to Auto. Packet loss Packet loss occurs when one or more packets of data sent from your computer to our servers and back again fail to reach their destination.
Here is a command line option that may fix your packet loss: Open your Epic Games Launcher. Check the box next to Additional Command Line Arguments. Type -limitclientticks into the empty text field to throttle network updates.
Console connection troubleshooting If you are playing on a console, try our standard networking troubleshooting here. PlayStation Support Xbox Support Nintendo Support Unable to login error message If you are trying to play Fortnite and receive this error message, it's because your system isn't loading fast enough.
Unable to enter a username on Nintendo Switch If you are unable to enter a username when creating an Epic Games account on Nintendo Switch, try entering the name using the console's touch screen or by docking the console and using a controller. Reinstall Fortnite Consoles and mobile devices are closed systems, meaning there aren't many troubleshooting options to fix issues you're having.
Android: Press and hold the Fortnite icon. Tap Uninstall. Visit the Epic Games website to download the installer and reinstall Fortnite.
For assistance with reinstalling Fortnite on your console we recommend using your console manufacturer's website here: PlayStation Support Xbox Support Nintendo Support Still having trouble? Click on Contact Us to submit a ticket and be sure to include the following information and files so that we can expedit the troubleshooting process: A list of all the troubleshooting steps you've already taken.
This is important so we don't provide you with steps you've already done. A screenshot of the error if applicable. Your Fortnite game logs files. See this article to locate them.
Your DxDiag file. See this article to generate one.
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